BasketStats Support
Effective date: 2026-10-09
Need help with BasketStats? Use the contact details below for support requests, bug reports, export questions, and App Store inquiries.
Contact
Email: basketstats.support@gmail.com
App Store: View on the App Store
When Contacting Support
To help us respond faster, include:
- your device model
- your iOS version
- the app version
- what you expected to happen
- what happened instead
- whether the issue affects stat entry, calibration, export, or localization
Purchases and Pro Access
If you previously purchased BasketStats as a paid app, Pro access is preserved where supported by Apple's App Store purchase records. For billing, subscription cancellation, or refund questions, use your Apple ID purchase and subscription settings or contact Apple Support.
Disclaimer
BasketStats is provided as a general-purpose basketball statistics tool. It is not intended for emergency, medical, safety-critical, gambling, officiating, or mission-critical use.