Domtelier

BonusCards Support

Effective date: 2026-11-08

Need help with BonusCards? Use the contact details below for support requests, bug reports, and feature questions.

Contact

Email: bonuscards@domtelier.com

When Contacting Support

To help us respond faster, include:

  • your device model
  • your iOS version
  • the app version
  • what you expected to happen
  • what happened instead
  • whether the issue affects scanning, importing, iCloud sync, or Family Sharing

iCloud Sync and Family Sharing

If your cards aren't appearing on another device, check that iCloud sync is turned on in the App's iCloud & Family settings on both devices, and that both are signed in with the same Apple ID. Family Sharing issues are usually fixed by re-sending the invitation from iCloud & Family settings.

Product Status

BonusCards is in active development and not yet published to the App Store.