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Delete Your VociApp Account

Effective date: 2026-10-09

VociApp provides an in-app account deletion flow for signed-in users and this page as an external deletion resource if you no longer have access to the app.

Important

Important

Deleting your VociApp account permanently removes the account and account-scoped server-side learning data where deletion is legally and technically possible. It does not automatically cancel an App Store or Google Play subscription. Manage active subscriptions in your Apple ID or Google Play account settings.

Delete Your Account in the App

  1. Open VociApp and sign in to the account you want to delete.
  2. Open Account.
  3. Scroll to Delete account.
  4. Read the deletion and subscription notice.
  5. Confirm the final deletion step by typing DELETE.

The in-app flow deletes the VociApp account, account profile, synced cloud data, AI entitlement and quota records, and local account-scoped data on the current device.

If You Cannot Access the App

  1. Email vociapp.support@gmail.com with the subject line "VociApp Account Deletion Request".
  2. Send the request from the email address used for your VociApp account, if possible.
  3. Include the VociApp account email address and state that you want your account deleted.
  4. Do not send your password — we will never ask for your password by email.

We may need to verify that the request comes from the account holder before completing a web/email deletion request.

What Will Be Deleted

  • VociApp account and profile records
  • synced decks, cards, review logs, learning progress, settings, and stats
  • AI entitlement and quota records linked to the account where deletion is permitted
  • deck subscription relationships and account-specific synced content
  • local account-scoped data on the device where the in-app deletion is performed

What May Be Retained

  • security, abuse-prevention, fraud-prevention, and audit logs
  • billing, subscription, refund, tax, or dispute records held by Apple or Google
  • legal compliance or enforcement of terms
  • backup records until they expire through normal backup retention cycles

Expected Timing

The in-app deletion flow is designed to complete immediately when the device is online and the backend is available. Web/email deletion requests may take longer because account-holder verification can be required.

Subscriptions Before Deletion

If you have an active App Store or Google Play subscription, cancel it through Apple or Google if you do not want renewal. Apple subscriptions can be managed at https://apps.apple.com/account/subscriptions.